Ad-hoc work and advice


We’re more than happy and flexible to engage in ad-hoc work or advice. Aspects include;

  • Designing and writing customer satisfaction questionnairesRating scale
  • Running customer journey mapping sessions
  • Advice on designing and running a research program
  • Reviewing existing customer research for new insight
  • Reviewing customer complaint data
  • Conducting customer interviews
  • Process reviews for improvement

If there’s something else you need or simply have a question, give us a call. We’re always happy to talk.