The Book

Don’t loose those customers you fought hard to win. Instead why not learn to;

  • Grow your business faster and more sustainably  unforgettable-customer-experience_book picture
  • Keep customers longer who spend more with you and are prepared to pay a premium for what you offer
  • Get new customers quicker and easier through more recommendations and referrals

If you’re serious about wanting to deliver great customer experiences that help your business grow, whilst delivering great financial results for you AND keeping those customers that you fought hard to win in the first place, then this is an essential read.

Copies are available now to order here and are also available on Kindle.

“Thanks for my copy of the book . The step by process at the heart of it is superb. Thanks again.”

Paul Clarke – Owner Boston Clarke 

This book is about doing the right things in the right way to make a difference to your customers and your business.

The principles, actions and tasks within the book, in addition to the real life examples and cases, are applicable as much to the corporate organisation, as they are to the growing SMEs and single owner business.

Start now by downloading your free taster of the book below:

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Written as part of the Solopreneur Guidebook series, the book is designed as easily digestible, but actionable content that you can set to work on and apply in your business or organisation straight away.

We’d be keen to know what you think, or if you have any questions about the book itself or any of the content then please get in touch.



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